Privacy policy for 31bets.me.uk
Start playingThis notice covers 31bets.me.uk itself, not the casino it writes about — if you want to know what 31bets the operator does with your account data, that sits in their own player terms, not here. This page is about the information this site collects when you visit or write to us.
The short version
We collect the technical data any website collects when you browse it, plus whatever you send us directly through a contact form or email. We don't sell data to anyone, and we don't hold more of it than we need to run the site and answer your messages.
Data you hand over versus data we observe
Two categories cover everything we hold. What you give us directly: your name and email address if you write in, and the content of that message. What we observe automatically: your IP address, browser type, device type, pages viewed and the cookies set during your visit — the cookie categories themselves are detailed on our separate cookie policy.
We process this on the basis of legitimate interest (running and securing the site) and, where you contact us, on the basis that you've initiated that exchange. Analytics and any marketing cookies only run with your consent, given through the cookie banner.
Processors and transfers
Some of this data passes through third-party processors — hosting providers and analytics tools — acting under instructions from us, not on their own account. Where a processor is based outside the UK, transfers rely on the standard safeguards required under UK data protection law. We do not sell or rent contact details to advertisers.
Exercising your rights
Under the UK GDPR you can ask us to: access the data we hold on you, correct it, erase it, restrict how we use it, receive a copy in a portable format, or object to processing. Send that request to [email protected] and we'll respond within a reasonable time. If you're not satisfied with how we've handled a request, you can complain to the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection.
Retention
Contact-form and email correspondence is kept only as long as it's needed to deal with your query and for a reasonable period afterwards, in case of a follow-up. Automatically collected browsing data tied to cookies expires according to the retention period set for that cookie, covered in our cookie policy.
Under-18s
This site is not directed at anyone under 18 (18+), and we don't knowingly collect data from minors. Gambling content on this domain is written for an adult audience only; if you believe a child has submitted information to us, contact us and we'll remove it.
Changes to this notice
We may update this policy as our data practices change. The version live on the site is always the current one — check back periodically if you want to know what's changed.
Questions about how 31bets handles your data can go to [email protected]. This page was last updated to reflect our current practices.
Access to this site is restricted to persons aged 18 and over (18+). If gambling ever stops feeling like entertainment, free and confidential support is available at BeGambleAware.org.