Responsible gambling at 31bets
Start playingMost people open this page after a session went on longer than planned, or after watching someone close to them struggle with it. 31bets exists as entertainment, not as a way to make money, and the tools below are here so that stays true for you.
Gambling as entertainment, not income
Wins happen, but the maths behind every casino game and every sports market is built so the operator holds an edge over time. Treating a deposit as a way to cover bills or debts, or chasing a loss with a bigger stake, is the point where play stops being entertainment and starts being risk.
When it stops being fun
A few patterns are worth noticing in yourself: playing to relieve stress rather than for enjoyment, hiding the amount or frequency of your play from people close to you, borrowing to fund a deposit, or feeling irritable when you try to stop. None of these need to be extreme before they're worth acting on.
A short self-check
Answer these honestly, on your own:
- Have you spent more time or money gambling than you meant to, more than once?
- Have you tried to cut back and found it harder than expected?
- Have you lied to anyone about how much you play or spend?
- Have you gambled to escape a bad mood or a difficult day?
- Have you gone back to try to win back a loss on the same day?
- Has your gambling caused an argument with someone you live with?
A yes to two or more of these is a reasonable prompt to use one of the tools below, or to speak to one of the organisations further down this page.
31bets' control tools
We offer four practical ways to change how you play, and each does something different:
Loss limits
You can set a loss limit on your account, capping what you're able to lose over a period you choose. Contact our support team to put one in place.
Disabling deposits
You can ask us to switch off the deposit option on your account for a set period. While it's active, you simply can't fund the account, whatever else happens with it.
Time-out
A time-out closes your account temporarily, for a short break rather than a permanent decision. It's the tool to use when you want distance without shutting the door for good.
Self-exclusion
Self-exclusion runs for a fixed term of between six months and five years, requested by contacting our support team directly. Unlike a time-out, this is a longer commitment and is meant to be treated as one.
Limits you can set with us
Beyond the formal tools above, a few habits make the difference in practice: decide your session budget before you deposit, not during play; set a calendar reminder to review your spending monthly rather than letting it drift; avoid topping up mid-session to chase a loss; keep gambling money separate from money earmarked for bills; log out after a loss rather than straight after a win, when the pull to keep going is strongest; and use a loss limit even if you don't think you need one yet — it costs nothing to have in place.
National help lines
Free, confidential support is available whether or not you play with us. GamCare runs the National Gambling Helpline on 0808 8020 133, free and open 24/7. BeGambleAware offers advice and support tools online, and GamStop provides free national self-exclusion across all UK-licensed gambling sites in one registration. For residential or more intensive online treatment, Gordon Moody is worth contacting directly.
Blocking software
If you'd rather remove temptation at the device level, Gamban and BetBlocker both block gambling sites across your devices; BetBlocker is free and works across most platforms.
Protecting minors
This site is restricted to players aged 18 and over (18+). If a device you use is shared with a child or teenager, parental-control software such as Net Nanny or Qustodio can stop them reaching gambling sites at all, which is worth setting up separately from any account limit you place on your own play.
Questions about any of these tools can go to [email protected], and we'll point you to the right process rather than leave you guessing. Gambling should be entertainment, not a chore.
You must be 18 or over (18+) to use this site. Support with gambling is free and confidential at BeGambleAware.org.